Manufacturing Machinery and Software Support

technical assistance
Technical Assistance Center

24 x 7 technical assistance for equipment and software operations, programming issues, and troubleshooting diagnosis and repair is available from Panasonic experts.

Equipment support email:

Software support email:

US & Canada    1.847.637.9700            Mexico    +52.664.647.8783


Please note this technical assistance line is for Panasonic Factory Solutions Equipment & Software only.

Holiday Support

Technical assistance via telephone is provided for all registered equipment 24 hours per day, 7 days per week, excluding standard published holidays*. Holiday support contracts are available for purchase.

*PFSA Technical Support Holiday Schedule
January 1 New Year's Day
January 15 Martin Luther King, Jr. Birthday
February 19 President's Day
May 28 Memorial Day
July 4 Independence Day
September 3 Labor Day
November 12 Veteran's Day
November 22 Thanksgiving Day
November 23 Day After Thanksgiving
December 24 Christmas Eve
December 25 Christmas Day
December 31 New Year's Eve
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