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Technical Assistance Service and Support

technical assistance
Telephone assistance center

24 x 7 telephone technical assistance for operations, programming issues, and troubleshooting diagnosis and repair is available from Panasonic experts.

US & Canada    1.847.637.9700 Mexico            +52.664.647.8783

Please note this technical assistance line is for Panasonic Factory Solutions Equipment & Software only. If you require assistance with a Panasonic consumer product, please visit

Holiday Support

Technical assistance via telephone is provided for all registered equipment 24 hours by 7 days per week, excluding standard published holidays*. Call the Technical Assistance Center (TAC) at one of the above phone numbers or email for details. Holiday support contracts are available for purchase.

*PFSA Technical Support Holiday Schedule
January 1 New Years Day
January 20 MLK Jr. Birthday
February 17 Presidents' Day
May 26 Memorial Day
July 4 Independence Day
September 1 Labor Day
October 13 Columbus Day
November 27 Thanksgiving
November 28 Day After Thanksgiving
December 24 Christmas Eve
December 25 Christmas Day
December 31 New Years Eve
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