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The Panasonic Software Support Team is committed to providing the highest level of technical support to our customers. We aim to assist our customers in maximizing their investment and truly being able to harness the power of their data--be it in programming, individual software modules, or fully-integrated MES. We pledge our full, quick, and expert support wherever manufacturing happens including:
- Recording, documenting, and tracking new software issues and enhancements through to resolution
- Supplying product guidance as well as installation, environmental and "how-to" advice.
- Keeping our users informed of any updates in our software and being proactive in our service delivery.